Jira
Create Jira Bug issues from findings in Operio.
Connect a Jira site to your team, then select a destination Jira project for each Operio project. Reporting a bug is a manual action from Bugs.
Connect and configure
- Open Settings → Integrations → Jira and click Connect.
- Authorize Operio through Atlassian.
- Click Configure on the Jira card, select a Jira project, and save.
The site connection is shared across the team. If you have access to multiple sites, Operio uses the first authorized site. To choose another, disconnect and reconnect while granting access only to that site.
Report a bug
Open a bug under Bugs, click Report to Jira, confirm the destination, then click Report Bug. Operio displays the created issue key and link.
The Bug issue includes the failure summary, expected and actual behavior, reproduction steps, run context, reporter, and available error details. A public share link is included when sharing is enabled.
Reporting the same bug again creates another Jira issue. Check the existing linked issue before repeating the action.
Permissions and connection
Operio requests read:jira-work, write:jira-work, read:jira-user, and offline_access to read projects, create issues, identify the user, and refresh access.
Disconnect removes the team connection. Reporting stays unavailable until you reconnect and configure a destination project again.
Troubleshooting
| Problem | Check |
|---|---|
| Asked to configure a project | Select a default Jira project on the integration card. |
| Jira is not connected | Connect the team account first. |
| Project list is empty | Check the connected site's project access; reconnect if the connection has expired. |